Set Up VoIP Phones On Cloud Providers
One of the best new ways to get a business phone line and number is to use a Hosted Phone Service. This tech uses your existing internet connection to carry your business phone calls (voice traffic). Using the clever tech that is in a VoIP phone (Voice over IP), the sound of your voice is converted into ones and zeros (binary) and sent in packets over the web. At the other end those packets are strung back together to recreate your voice, this is all done in the blink of an eye, so your call flows smoothly.
VoIP & SIP Phones
Some hosted telephony service providers fix you into using their VoIP phone handsets, however many will allow you to use a third party SIP phone handset on their service. There are several manufacturers of SIP compatible phone handsets out there and that is what you will need to set up your own hosted phone line. SIP is a universal telephony language that many business phone manufacturers have got on board with, providing firmware for their handsets to be used on SIP technology, enabling a more open hardware approach to VoIP telephony.
Cloud Phone Service
The first thing you will need to do when setting up a hosted phone line is to sign up for a service. The hosted telephony service provider will give you your necessary account details and their server details, these you will need to configure your VoIP phone (provisioning). There is little difference between the hosted telecoms providers, as the majority work on the same basic routes and the quality of your call is largely down to your internet connection. Shop around and look for the best call rates, teamed with good customer support, user reviews and handset compatibility.
Connect VoIP Phones To The Cloud
You will then need to connect your VoIP phone to your network, this is usually done by plugging the phone directly into your network router or switch using an RJ45 Patch Cable, the same type of cable you use to connect your computer. If you do not have an available socket on your router, you can in most cases remove your computer’s network cable, plug the router end into the SIP telephone and then connect the phone LAN Network socket to the router.
Power For VoIP Phones
VoIP phone handsets need power to run, this is provided in the form of electricity, either from an additional power supply for the telephone or via your network using PoE (Power over Ethernet). If you don’t know what this is then you probably don’t have it, if you do know what this is, then you will also know that if you have it you will not need the additional power supply.
Provision VoIP Phone
Once booted up, use the phone user manual to guide you through entering the details provided by your hosting service. As mentioned earlier every model of SIP phone has a different way of configuring for hosted services, so you would be best placed to gather as much information as possible, provided by both the VoIP phone manufacturer and your hosted phone service provider. Both should offer some form of support and/or documentation with provisioning your SIP phone for hosted telephony services.
Most VoIP phone handsets have different set up menus and techniques. In general you will need the following details from your hosted telephony provider to set up your SIP phone handset:
- Proxy Server = The hosted server address for your SIP traffic
- Proxy Port = Usually 5060
- Provisioning Server = Some hosted providing offer this for automatic configuration/updates
- Authentication Name = User or login name for your hosted service
- Authentication Password = The password associated to the Authentication Name above
Hosted Phone Service Providers
Below you will find some links to just a few of the many various hosted phone service providers. With guidance on setting up SIP phones for their hosted VoIP phone service:
For more advanced requirements or further assistance with your business telephony demands, contact White Rabbit for business phone solutions that grow with you.